CPF: a model collaboration between Caisse des Dépôts and training organisations

Caisse des Dépôts


A few months before the launch of the new Personal Training Account (Frenc acronym: CPF), Caisse de Dépôts is supporting training institutions to make them key players in the success of this project. A collaborative and agile work that will benefit all French people.

As from November 2019, a smartphone application and a marketplace (sales platform) will be provided to citizens to choose and pay for their training courses online, by using their Individual Training Account entitlements. The new feature? Up until now, training organisations have gone through intermediaries (B to B to C); tomorrow, they will be in direct contact with users (B to C).

“We will put the French population in direct contact with training organisations and the latter will in return be in direct contact with users”. To do so, we will provide users and training organisations with a simplified and free marketplace. This is rare, as today most marketplaces are paying services!” explains Laurent Durain, the Director of vocational training.

Training organisations at the heart of the reactor

On this application, training organisations will be able to directly offer a detailed description of their catalogue, a level of service and a timeline for space allocation. Furthermore, in the long term, the user will be able to assess the quality of the training course and the organisation based on the same principle found on other platforms.

To date, over 6,000 of the 10,000 training organisations offering eligible courses are already registered with Caisse des Dépôts.

Support throughout the reform

The action plan adopted by Caisse des Dépôts as regards training organisations is centred around a plan to accompany change and the creation of a club of training organisations in 2019. The training organisations club aims to improve collaboration with training organisations and to build the most effective platform possible. “We help them with this transition in several ways: they receive a monthly newsletter explaining how the new mechanism has evolved and they are mobilised to test the website’s various features. From July, they will be able to directly enter their catalogue of training courses that are eligible for the Individual Training Account”, explains Laurent Durain. A tour of France by training organisations according to territory is also planned to inform them and mobilise them around this reform.

A tool that is easy to apprehend

As regards the actual use of the tool on which training courses are recorded, it is based on simple principles. First step: explain the tool provided to training organisations, and then enter the training catalogue, the general terms and conditions of sale, the principle of a response within 72h at most, and the reception of trainees.

A win-win partnership

“We are all winners, Caisse des Dépôts provides its expertise on financial engineering to training organisations and training organisations can improve their revenue by developing an online offer” stated Lauren Durain.

Caisse des Dépôts involved in the 16th winter university on vocational training

Driven by Centre Inffo since 1989, the 16th winter university on vocational training will take place in Biarritz over two consecutive days: on 30 and 31 January and on 1 February. This national coming together of all life-long vocational guidance and training networks brings together over 1,200 vocational training stakeholders (financers, training organisations, professional federations and social partners). The theme of this 16th edition is entirely dedicated to the transformations arising from the reform!

A central operator of the Individual Training Accout, Caisse des Dépôts has been involved in this event both as a partner and a speaker.  Michel Yahiel, Director of pensions and solidarity spoke during the opening conference on training governance: ambitions and mechanisms of the new system. Whilst Laurent Durain, Director of vocational training, took part in the closing round table on companies’ investments in skills. The teams of the vocational training department in the Department of pensions and solidarity also actively contributed towards all works on behalf of Caisse des Dépôts.