Continuity of pension payments and information to members

Caisse des Dépôts

Caisse des Dépôts' Pensions and Solidarity Department ensures the continuity of payments and online services to members and employers of CNRACL, Ircantec, RAFP, FSPOEIE, Retraite des Mines and Retraite Banque de France.

Pensions will be paid according to the usual schedules available on the schemes' website : CNRACL, Ircantec, RAFP, FSPOEIE, Retraite des Mines, Retraite Banque de France.

Active and retired members of these plans will be able to continue to complete their procedures or obtain personalised information 24/7 from their personal online space or by calling voice server numbers:

  • 05 56 11 40 40 for CNRACL, FSPOEIE and RAFP
  • 0 800 97 39 73 for the CNRACL social action fund
  •  02 41 05 25 25 for Ircantec
  • 01 58 50 27 09 for Retraite des Mines
  • 01 58 50 05 05 for Retirement Banque de France


The websites of the retirement systems are functioning normally, as are the website of the Caisse des Dépôts Pensions and Solidarity Department, the Twitter feed and the LinkedIn account of Caisse des Dépôts, which will publish information on a regular basis.

During this exceptional period, Caisse des Dépôts will ensure continuity of service to each of its affiliates. Teams from the Retirement and Solidarity Department are mobilised to ensure continuity of service, in strict compliance with government instructions to limit the spread of the virus.

With the assistance of Caisse des Dépôts' IT teams, pension payments will be made according to the usual schedule and procedures. The liquidation of pension rights and reversionary pensions will be insured to avoid any disruption of resources.

In addition, in the context of the Covid-19 epidemic, the Ministry of Labour specifies the rules applicable to training organizations. Access information (in French)